NAW 2026 How Employers Experience Apprenticeships
As part of National Apprenticeship Week 2026, we spoke with Quality Freight Services Limited about their experience of supporting apprentices on the International Freight Forwarding Level 3 Apprenticeship delivered in partnership with Momentous Learning.
National Apprenticeship Week 2026 provides an opportunity to reflect on how apprenticeships support Skills for Life and long-term workforce development. Nowhere is this more evident than in the logistics and freight sector, where organisations depend on skilled, confident people who can grow into specialist and customer-facing roles.
Building Confidence and Capability Through a Level 3 Freight Apprenticeship
For Quality Freight Services, the apprenticeship journey has played a crucial role in supporting both personal development and technical learning.
Over the past six months, Sonia Wilkinson, Branch Manager, has encouraged her apprentices to pause and reflect on how far they have come. For both learners, this was their first experience working in an office environment.
“It has been incredibly rewarding to see their confidence grow alongside their technical knowledge.”
Through the structured workshops and learning sessions provided as part of the International Freight Forwarding Level 3 Apprenticeship, combined with day-to-day workplace support, both apprentices developed rapidly.
“Both apprentices are almost unrecognisable from the individuals who joined us on day one. They have become valued, integral members of the team.”
This blend of technical freight knowledge and Skills for Life, including confidence, communication and professionalism, has helped lay a strong foundation for long-term success in the logistics sector.
Supporting Organisational Growth in Freight and Logistics
Beyond individual development, the freight apprenticeship has delivered clear organisational benefits.
From the outset, the apprentices provided vital operational support while building their knowledge and expertise. This allowed experienced Freight Account Managers to focus on portfolio growth and new business opportunities.
“This has enabled our experienced Freight Account Managers to dedicate more time to growing their own portfolios and pursuing new opportunities.”
Looking ahead, Quality Freight Services has a clear ambition to develop a pipeline of skilled, home-grown Freight Account Managers.
“Our apprentices are already progressing toward managing their own customer accounts, while continuing to contribute to the operational needs of the business.”
This approach demonstrates how a Level 3 freight apprenticeship can support sustainable growth by building internal capability and creating long-term progression routes within logistics organisations.
Why Partnership Matters in Freight Apprenticeships
A strong employer–provider partnership is essential for successful apprenticeship delivery. Sonia explained that during the selection process, Quality Freight Services spoke with several providers before choosing Momentous Learning.
“Momentous Learning clearly stood out. They took the time to understand our business, our goals, and what we hoped to achieve from an apprenticeship programme.”
Rather than offering a one-size-fits-all approach, the apprenticeship content was adapted to meet the organisation’s operational needs.
“They collaborated closely with us to tailor workshop content and module structures to meet our specific operational needs.”
Regular communication, flexibility and detailed progress updates helped the business provide better support to their apprentices throughout the journey.
“The partnership has been incredibly positive.”
What Employers Value from a Freight Apprenticeship Provider
When asked whether she would recommend Momentous Learning to other employers, Sonia was unequivocal.
“Absolutely. Momentous Learning is far more than a training provider — they have consistently demonstrated what a true partnership should look like.”
She highlighted the quality, relevance and industry alignment of the training content delivered through the International Freight Forwarding Level 3 Apprenticeship, as well as the provider’s commitment to learner wellbeing and long-term career success.
“What sets them apart is their genuine care for both the business and the individual apprentices.”
For employers in freight and logistics, this combination of technical expertise, partnership working and learner-centred support is critical to successful apprenticeship outcomes.
Employer Insight During National Apprenticeship Week 2026
Feedback from employers such as Quality Freight Services illustrates the real impact of freight apprenticeships in practice. The International Freight Forwarding Level 3 Apprenticeship supports Skills for Life, operational capability and long-term workforce development within the logistics sector.
During National Apprenticeship Week 2026, employer insight like this helps demonstrate what good apprenticeship delivery looks like - supporting learners, strengthening organisations and building sustainable talent pipelines for the future.
